New South Wales Strata Management has over 20 years of experience in the management of strata and community title schemes. We commenced business in 1991 and have grown to become one of the leading strata management companies in NSW.
Our experience in strata and community title management covers the entire Sydney metropolitan area and in many parts of regional NSW. We are licensed solely and specialise only in strata management services, and we are a longstanding member of Strata Community Australia (NSW). The types of properties currently under our management include residential units, townhouses and villas, commercial units including small shopping centres, industrial units, mixed-use schemes, office blocks and professional suites.
A well-run strata scheme is an asset to an owners corporation and makes for a pleasant place to live or work for every occupant. However, as an owner the pitfalls in managing your property are numerous. As strata managing agents, it is our job to understand these pitfalls so that we can overcome obstacles and protect your investment.
Our approach ensures that when the time comes for an owner to sell their lot, prospective purchasers will see that the books and records have been accurately documented, the common property has been well maintained and the owners corporation finances reflect the lots interest in the property.
At New South Wales Strata Management, we have a large team of experienced strata managers. This allows us to maintain a healthy manager-to property ratio to ensure each of our clients get the service which is both professional and personal. Continuity of managers has been a significant factor in our management style, which helps the manager and the owners in each complex to become well acquainted and establish a sound working relationship with each Executive Committee member. This structure derives its strength from a team of highly trained, efficient support staff who provide everything our managers require to service each of their schemes.
Our aim is to provide a professional, efficient and reliable service to each of the schemes within our portfolio bearing in mind that each scheme is unique in some way. Every one of our clients has unique demands. We tailor our service to meet these demands and commit to delivering the service required to ensure the scheme is the best it can be. Our aim is to make life easier for our clients by providing a solution-based, efficient and exceptional strata management service that is much more than just maintenance and meetings.
NSW Strata Management takes pride in its significant investment into staff training and technology. We offer our clients professional levels of service from staff who are continuously educated in the latest strata industry legislation. NSW Strata maintains close relationships with professionals such as solicitors, insurance brokers, real estate agents, and banks to keep abreast of changes to the strata industry allowing us to deliver proactive service to our clients.
Upholding our role as market leader, we are always developing new software and education initiatives to better serve our clients. Our investment in technology includes best practise disaster recovery facilities, which offer our clients surety of business operations in any unforeseen circumstance.
We have recently introduced an auto debt management system for fail-safe levy collections and an Online Invoice Approval (OIA) service for processing and approval of all strata’s contractor invoices, moving away from paper-based operations to more secure, transparent and online systems.
To assist our managers, internal systems and procedures are continually reviewed to ensure an accurate and timely flow of information and reporting is always available. Accuracy and attention to detail by all staff is not only encouraged, it is a minimum requirement.
Looking to the future, we are conscious of the need to find areas where our service can be further improved. Feedback is essential to any organisation striving for high standards. The staff of New South Wales Strata Management welcome constructive comments about any aspect of our management.